Unlike many other fragrance companies, we do not offer returns, exchanges, or refunds. This policy is in place to ensure the integrity of our products. If you find that a product you purchased doesn't meet your preferences, we recommend exploring options such as reselling it on other social platforms or within fragrance enthusiast communities, like Facebook fragrance groups.

However, if you receive a damaged product due to mishandling by the shipping company, please don't hesitate to contact us. We will be happy to facilitate an exchange for the affected product. Your satisfaction remains our priority in such cases.

NOTE:

The EXCHANGE OF ANY LEAKED OR DAMAGED PRODUCT IS ONLY APPLICABLE IF YOU HAVE AN UNBOXING VIDEO WITHOUT ANY PAUSE & CUTS.